Project Setup Questionnaire

Submitter Name(Required)

Submitter Email(Required)

Institution(Required)

Project Type(s)(Required)

Domain of One’s Own

Managed Hosting/WordPress Multisite

Contacts(Required)

Reclaim sends out invoices/contracts, an admin newsletter, and account updates & server maintenance information. Please indicate a given contact’s role (project lead, project admin, department head, billing, etc.). By default, we’ll include project leads & admins on all communications, and only include other contacts on invoices/contract emails. We’ll let our Support team know to expect tickets from project leads & admins, and contract questions from anyone on this list.

Name

Email

Role

Catchall/Team Email

In order to make sure all team members are on the same page, we ask that teams with five or more admins include a group/team email to be used for support tickets, invoicing and general account updates. Teams with fewer than five admins are still encouraged to include a team inbox.

SSO Integration Needed?(Required)

Note that Domain of One’s Own and WordPress Multisites require Single Sign-On.

Yes

No

SSO integration is usually the last stage of setup, and can take a little while due to coordination between teams.

To get started on setup more quickly, you can fill out this form now, and have your SSO contact fill out this separate form later: https://projectsetup.reclaimhosting.com/sso

Just let us know who we should expect to hear from.

SSO Contact Name

SSO Contact Email

Domain of One's Own

Official Project Title(Required)

e.g., “State U Domains”, “Sites @ State University”, “SUCreate”, or similar.

Desired Project URL(Required)

e.g. https://stateudomains.com or https://create.stateu.edu. Note that https:// is a required part of the formatting, and that .edu domains may require additional SMTP details to configure the server. Reclaim can sponsor and manage your project TLD as part of your contract. Domains ending in .com, .net, or .org are free of charge, but domains with uncommon TLD extensions such as .build, .cloud, or .domains may bear an additional cost to register and manage.

Sounds good! We’ll ask you for more SMTP details towards the end of the form.

Subdomains/TLDs/Combo

How do you want users’ subdomains to be determined?

Users choose their own subdomains (ex: mysite.create.stateu.edu)

Preset subdomains based on SSO data (ex: username.create.stateu.edu)

Users choose subdomains, but have the option to purchase their own Top Level Domain

Top Level domains ($15 per domain paid by institution)

Terms of Service/Privacy Policy

Max. file size: 10 MB.

Hi-Res Logo & Background Images(Required)

Please provide a high-resolution copy of your school’s logo, as well as a high-resolution photograph to be used as a backdrop for your project’s homepage. Optionally, if you would also like a different image to be used as your favicon (the tiny picture that displays in a browser tab next to the site title), upload that here as well. We will default to your logo if no favicon is provided.

Drop files here or

Max. file size: 50 MB, Max. files: 5.

Managed Hosting/WordPress Multisite

Planned Setup(Required)

WordPress Multisite

Managed cPanel/Multiple sites

Other

Desired Project Homepage URL(Required)

e.g. https://stateudomains.com or https://create.stateu.edu. Note that https:// is a required part of the formatting, and that .edu domains may require additional SMTP details to configure the server. Reclaim can sponsor and manage your project TLD as part of your contract. Domains ending in .com, .net, or .org are free of charge, but domains with uncommon TLD extensions such as .build, .cloud, or .domains may bear an additional cost to register and manage.

Sounds good! We’ll ask you for more SMTP details towards the end of the form.

Migration(Required)

Will you need assistance migrating an existing project/projects to the new server?

Yes

No

Migration Details

We will coordinate with you regarding the logistics of your specific migration(s). Please use this space to give us an overview of the situation, such as how many sites there are, what the URL is, what application they’re using, their file/database size, where the sites are hosted, or any other information you think will be relevant.

Additional Details

In order to make sure that mission-critical email sent by the server goes through, Reclaim will need some additional details in order to configure your setup.

Reclaim uses TLS for SMTP configuration. If you don’t support TLS, or if you use STARTTLS or another similar protocol, please make us aware so we can accommodate this.

SMTP Username(Required)

The username to use for SMTP authentication

SMTP User Password(Required)

The password to use for SMTP authentication

SMTP Host(Required)

The hostname of the mail server.

"From" Email(Required)

The SMTP From email address.

Site Name(Required)

The SMTP From name.

SMTP Port(Required)

The SMTP port number – likely to be 25, 465 or 587.

Final Thoughts

Project Timelines

When are you hoping to have everything set up and/or migrated to Reclaim Hosting? Are there any timelines we should be aware of?

Is there anything else you would like us to know?

CAPTCHA

Project Questionnaire (December 2024 Update)

Domain of One's Own

Managed Hosting/WordPress Multisite

Additional Details

Final Thoughts